A18bet handles your personal data with full accountability and in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). This policy explains what we collect, how we use it, who we share it with, and what rights you have as a data subject.
When you use the a18bet — whether placing bets on Brasileirão, playing Live Casino, depositing via Pix, or joining the VIP Program — you entrust us with personal information. We take that trust seriously. This Privacy Policy explains, clearly and without unnecessary legal jargon, exactly what happens to your data while you use the platform.
The a18bet operates in compliance with the General Data Protection Law (LGPD — Lei nº 13.709/2018), Brazil's primary legislation on privacy and personal data protection. If you have any questions about how we handle your information, contact our team via 24-hour Portuguese-language support or by email at privacidade@a18bet.best.
For the purposes of the LGPD, the controller of your personal data is a18bet, operator of the sports betting and online casino platform accessible at the domain a18bet.best. The controller is responsible for defining the purposes and means of processing data collected on the platform.
The Data Protection Officer (DPO) of a18bet can be reached by email at privacidade@a18bet.best for matters relating solely to the processing of personal data, exercise of data subject rights, and any privacy complaints. General platform support is available via the 24-hour chat on the platform.
The a18bet collects personal data in the following situations:
A18bet does not collect sensitive data categories such as racial origin, religious beliefs, health data, or sexual orientation. Biometric data is collected only when required for identity verification and is handled with additional safeguards.
| Category | Examples | Primary purpose |
|---|---|---|
| Identification | Full name, CPF, date of birth, RG | Registration, KYC verification |
| Contact | Email, phone number, address | Communication, support, document delivery |
| Financial | Pix key, banking details | Processing deposits and withdrawals |
| Platform usage | Bets, games, sessions | Service operation, VIP Program, responsible gambling |
| Technical | IP, device, browser | Security, fraud prevention, product improvement |
The a18bet uses your personal data exclusively for the following purposes:
The a18bet does not use your data to build psychological profiles, sell information to external advertisers, or carry out any type of processing not listed above.
All personal data processing carried out by a18bet has a legal basis under the LGPD. The main applicable bases are:
For processing based on consent, you have the right to withdraw it at any time without affecting services that rely on other legal bases. Withdrawing consent for marketing does not impact your account or the processing of bets and payments.
The a18bet does not sell, rent, or trade your personal data with third parties for commercial purposes. Sharing occurs exclusively in the following situations and always under contractual confidentiality and protection obligations:
Any new partner requiring access to personal data undergoes a security assessment and signs a Data Processing Agreement (DPA) before beginning operations with a18bet.
The a18bet retains your personal data for as long as necessary for the purposes described in this Policy or for the period required by legal obligations. General retention periods are:
After the applicable retention period, data is anonymized or securely deleted. Anonymized data — which cannot be used to identify the subject — may be retained indefinitely for aggregated statistical analysis of platform usage.
The a18bet implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. The key measures in place include:
In the event of a security incident that may affect your personal data, a18bet will notify the National Data Protection Authority (ANPD) and the affected data subjects within the legally required timeframes, as mandated by the LGPD.
Never share your a18bet password with anyone, including support staff — our team will never ask for your password. If you suspect unauthorized access to your account, contact support immediately via 24-hour chat.
The a18bet uses cookies and similar technologies to enhance your experience on the platform and ensure services work correctly. The types of cookies used are:
When you first access the platform, you are informed about the use of cookies and can manage your preferences in the consent banner or in your account settings. Declining non-essential cookies does not affect your use of the platform's core services. a18bet.
The a18bet does not use third-party tracking cookies for behavioral advertising on other sites. Your activity within the platform is not shared with external ad networks.
The LGPD grants you, as a data subject, the following rights regarding processing carried out by a18bet:
Request confirmation that your data is being processed and obtain a copy of the information a18bet holds about you.
Request the correction of incomplete, inaccurate, or outdated data — such as your address, email, or phone number.
Request the deletion of data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the applicable legal deadline.
Object to processing carried out on the basis of legitimate interest, when you disagree with the purpose applied.
Request the portability of your data to another service provider in a structured, commonly used format, in accordance with ANPD regulations.
Receive information about the public and private entities with which a18bet has shared your data.
To exercise any of these rights, please contact our DPO by email at privacidade@a18bet.best or via the 24-hour support chat available on the platform. The a18bet will respond to requests within 15 business days, as required by the LGPD. In some cases, we may ask you to verify your identity before processing the request, to ensure we are serving the legitimate data subject.
You also have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights as a data subject have not been respected by a18bet.
The a18bet does not intentionally collect, process, or store personal data from users under 18 years of age. The platform is exclusively for adults, and registration requires age confirmation and a valid CPF.
Should a18bet a18bet determines by any means that an account was created by a minor, access will be blocked immediately, the balance will be frozen for review, and the relevant authorities may be notified. Any data inadvertently collected will be deleted once the blocking process is complete.
If you believe a minor may have created an account on the platform, please contact a18bet support a18bet immediately via the 24-hour chat or by email at suporte@a18bet.best.
Due to the nature of some services used by a18bet — such as cloud infrastructure providers and some international game providers — personal data may be transferred to servers located outside Brazil.
Any international data transfer carried out by a18bet follows LGPD requirements for international data transfers, which include:
In all cases, transferred data is limited to the minimum necessary for the specific service, and international partners may not use that information for any purpose beyond what was agreed with a18bet.
The a18bet may update this Privacy Policy periodically to reflect changes in applicable law, data processing practices, or the services offered. When significant changes occur, a18bet will notify users via:
We recommend reviewing this Policy periodically to stay informed about how a18bet protects your data. Continued use of the platform after changes take effect constitutes acceptance of the updated Policy.
This Privacy Policy came into effect on July 1, 2026. To access previous versions, please contact our DPO at privacidade@a18bet.best.
To exercise your rights as a data subject, clarify questions about this Policy, or file a complaint about data processing by a18bet, use the following channels:
Requests related to personal data are processed within up to 15 business days of receipt. For more complex requests requiring extensive data retrieval, this period may be extended, with prior notice to the data subject.
If you are not satisfied with the response from a18bet, you have the right to contact the National Data Protection Authority (ANPD), the federal body responsible for overseeing compliance with the LGPD in Brazil.
The principles guiding how a18bet handles personal data — every day, for every user
A18bet operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Every data processing activity has a defined and documented legal basis.
All communications between your phone or computer and a18bet's servers are protected by 256-bit encryption — bank-grade, no exceptions.
A18bet does not sell, rent, or trade your personal data with third parties for commercial purposes. Period. Your information is used solely to operate your account.
Access, correction, deletion, portability, and objection — all rights under the LGPD can be exercised at a18bet. Response guaranteed within 15 business days.
A18bet has a dedicated Data Protection Officer (DPO), reachable at privacidade@a18bet.best for specific privacy-related matters.
A18bet collects only the data strictly required for each purpose — the data minimization principle applied throughout the entire information lifecycle.
Sign up with a18bet knowing your information is safe. Deposit via Pix, claim a 200% bonus up to R$ 500.00, and bet on Brasileirão, Live Casino, and progressive jackpots.
Create an account securelyYou can request access, correction, portability, or deletion of your personal data at any time by emailing privacidade@a18bet.best or via the 24-hour support chat. a18bet responds within 15 business days as required by the LGPD. You can also consult our Terms and Conditions for additional information on how to use the platform.
The most common user questions about how a18bet handles your personal information
A18bet takes care of your data with the same dedication you bring to your bets. Sign up now, deposit via Pix, and claim your 200% bonus up to R$ 500.00 — with complete security and transparency.